Dont buy from Ohio Mulch!
I hesitate to make this entry, simply because I dont want to get pissed off all over again! BUT, I promised them I would tell everyone I knew not to buy from them, so here I am! (and GO CYBERSPACE, for making it possible to reach a gazillion people with one simple click).
I'll keep it as short and simple as I possibly can. Here goes!
I decided to re-do my flowerbed (see pictures from previous entry). Enter top soil. I called Ohio Mulch. I didnt know how much I needed, so I measured the space so they could make that determination. The gal puts me on hold, comes back and says "$30." SWEET. That sounds more than fair for my project. Mind you, I've never bought anything like this, so I really dont know what is a good deal and what isnt. So it sounded reasonable, and I set the date for delivery. Delivery made. Here comes the shock. I check my bank statement on line and see I was charged $95.59!!!! . WTF! I was so pissed off. I called them. I ended up on the phone with the manager. Basically, in a nutshell after a 10 min conversation, he told me I was mistaken, that no way would I have been given a price of $30- that $30 is merely the delivery price. Well guess what jackass, that is exactly what your girl told me, and what I authorized for my transaction (unfortunately it was on a debit card, not a credit card so I cant dispute it). I told him had I thought it would be $100, I would not have had it delivered - I dont have $100 to spare for a pile of fucking dirt, and the fact that the bill was 3X what I was told has me LIVID!!
I told him I wanted my $65 (the difference bt what I was charged and what I was quoted), and he refused. "We delivered the product, you've used the product" and that's all she wrote. I cant believe they refused to give me my loot back - do they want me back again? Obviously NOT! This is a pretty big company doing lots of work for big projects, and they wont take care of a little peon like me? Maybe that is exactly why they dont care - I'm not some landscaping company giving them a ton of business.
I'm considering going even higher and using my stellar letter writing skills to get my money back. I'm on a tight budget and shit like this means that something else I budgeted for doesnt get paid now. I dont care how busy you are, if your staff miscommunicated to me, then pony up the dough and make things right!!!
*******************************
On another note, I went to get some flowers for the new bed yesterday. I knew I shouldnt have worn my sandals! I caught the corner of a flat of ground cover..the shoe stayed in place - and I didnt! I stepped right out of my left shoe, and stumbled half way down the aisle before coming to a halt. It so wasnt pretty. And of course, some lady saw the entire thing! How embarrassing. Oh well, I didnt fall flat on my face, but my leg sure is sore! Cant I just have one day without something hurting? LOL.
I'll keep it as short and simple as I possibly can. Here goes!
I decided to re-do my flowerbed (see pictures from previous entry). Enter top soil. I called Ohio Mulch. I didnt know how much I needed, so I measured the space so they could make that determination. The gal puts me on hold, comes back and says "$30." SWEET. That sounds more than fair for my project. Mind you, I've never bought anything like this, so I really dont know what is a good deal and what isnt. So it sounded reasonable, and I set the date for delivery. Delivery made. Here comes the shock. I check my bank statement on line and see I was charged $95.59!!!! . WTF! I was so pissed off. I called them. I ended up on the phone with the manager. Basically, in a nutshell after a 10 min conversation, he told me I was mistaken, that no way would I have been given a price of $30- that $30 is merely the delivery price. Well guess what jackass, that is exactly what your girl told me, and what I authorized for my transaction (unfortunately it was on a debit card, not a credit card so I cant dispute it). I told him had I thought it would be $100, I would not have had it delivered - I dont have $100 to spare for a pile of fucking dirt, and the fact that the bill was 3X what I was told has me LIVID!!
I told him I wanted my $65 (the difference bt what I was charged and what I was quoted), and he refused. "We delivered the product, you've used the product" and that's all she wrote. I cant believe they refused to give me my loot back - do they want me back again? Obviously NOT! This is a pretty big company doing lots of work for big projects, and they wont take care of a little peon like me? Maybe that is exactly why they dont care - I'm not some landscaping company giving them a ton of business.
I'm considering going even higher and using my stellar letter writing skills to get my money back. I'm on a tight budget and shit like this means that something else I budgeted for doesnt get paid now. I dont care how busy you are, if your staff miscommunicated to me, then pony up the dough and make things right!!!
*******************************
On another note, I went to get some flowers for the new bed yesterday. I knew I shouldnt have worn my sandals! I caught the corner of a flat of ground cover..the shoe stayed in place - and I didnt! I stepped right out of my left shoe, and stumbled half way down the aisle before coming to a halt. It so wasnt pretty. And of course, some lady saw the entire thing! How embarrassing. Oh well, I didnt fall flat on my face, but my leg sure is sore! Cant I just have one day without something hurting? LOL.
posted by "Red" at
Monday, May 29, 2006
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