"RED'S DAILY INSANITY"

Tuesday, February 07, 2006

Time Warner Cable - YOU SUCK!!!!

That's right, you SUCK. I am so pissed off at you I could spew a slew of cusswords that would make even a sailor blush (get ready, because a few of them are coming at you right now).

Why? I'VE F*CKING BEEN TRYING TO CALL YOU FOR A WEEK NOW, and I can't get a !@#$ damned PERSON to save my life!!! AND!!! I've been on hold for no less than 20+ minutes EVERY SINGLE FUCKING TIME I'VE CALLED (at least 4X), only to give up because I was so irritated I thought my head was going to pop-off! What I want is simple - I wanna know how much it will cost me to get cable hooked up in my basement! How hard is that? Last time I called, THE ESTIMATED HOLD TIME WAS 45 MINUTES....45 FUCKING MINUTES? ARE YOU SERIOUS? Who in the hell is going to hang on the phone that long! Have you not heard of hiring ENOUGH CUSTOMER SERVICE STAFF to meet your customers needs? And those poor people that DO work for you! I'm sure they're getting an earful about their "on hold" time if and when they actually get to speak to you!!!

You're damned lucky that you're the only cable provider in this podunk town. If you werent, you'd be losing so many customers that you might have to actually do something to improve your business. 45 minutes...45 MINUTES...45 MINUTES!!!!

OMG. I am angry all over again! !@#$!@#$!@#$. All I want is another cable line! I'm trying to give you more of my $ for the sake of having some rockin' NASCAR parties this season, and you won't even talk to me!!!! And for christs sakes, (and this goes for all of you big companies in general).....STOP IT WITH THE INSANE, NEVER-ENDING VOICE MAIL LOOPS THAT TRAP YOU LIKE A RAT!!! I just want a person - a living, breathing, human being to talk to me!!!

Damnit, someone...start a flipping cable company, and FAST!

Ok, I think I need a margarita.

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